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Last updated: [June 2026]

At Love, Christie ("we", "us", or "our"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make an enquiry, or place an order.

1. Who We Are

Love, Christie

Location: South Wales, UK

Email: love.christie_@hotmail.com

Instagram: @love_christieb

For the purposes of UK data protection law, Love, Christie is the data controller responsible for your personal information.
 

2. Information We Collect

We may collect the following information when you use our website or contact us:

• Name

• Email address

• Telephone number (if provided)

• Event date and location

• Details about your order or enquiry

• Any messages, photos, or inspiration images you choose to share

We may also automatically collect technical information such as:

• IP address

• Browser type

• Device information

• Pages visited on our website

• Cookie preferences
   

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Process bookings and orders

• Deliver our services

• Arrange delivery and collection

• Send design updates

• Improve our website and customer experience

• Comply with legal and accounting obligations

We will only use your information where we have a lawful basis to do so.
 

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: To fulfil your order or booking.

• Consent: When you choose to contact us or opt into marketing communications.

• Legal obligation: To comply with tax and accounting requirements.

• Legitimate interests: To improve our services and website performance.
   

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Please review their privacy policies for further information.

6. Sharing Your Information

We only share your information when necessary to operate our business, including:

• Payment providers

• Delivery or courier services

• Website hosting providers, including Wix

• Professional advisers, such as accountants

We do not sell, rent, or trade your personal information.
 

7. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil your order and meet legal obligations.

Order and payment records may be retained for up to six years for accounting and tax purposes.
 

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your data

• Restrict or object to certain processing activities

• Request transfer of your data

• Withdraw consent at any time

To exercise these rights, please contact us using the details below.
 

9. Cookies

Our website uses cookies and similar technologies to improve your experience and analyse website traffic.

You can manage your cookie preferences through your browser settings or our cookie banner.

For more information, please see our Cookie Policy.
 

10. Data Security

We take appropriate measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely secure.
 

11. Third-Party Links

Our website may contain links to third-party websites, including Instagram.

We are not responsible for the privacy practices of those websites.
 

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Love, Christie

Email: love.christie_@hotmail.com

Location: South Wales, UK

Instagram: @love_christieb